Refund Policy

You can return most items for a refund within 30 days of delivery. Return shipping costs are

the responsibility of the purchaser. The item must be in its original condition and packaging to
be accepted.

There are a few items that cannot be returned:

  •  Clearance items
  •  Bundled items at discounted rates
  •  Items you have already assembled
  •  Items marked “Non-Returnable”
  •  Open box Items

How to return a product:
Contact Coops & Feathers Customer Service Department at 714-274-9197 or

You will receive a return authorization (RA) number to apply to the outside of the package.

All returns need to ship to:
Coops & Feathers
RA # ____________
1500 S. Hellman Ave.
Ontario, CA 91761