Refund Policy

You can return most items for a refund within 30 days of delivery. Return shipping costs are

the responsibility of the purchaser. The item must be in its original condition and packaging to
be accepted.


There are a few items that cannot be returned:

  •  Clearance items
  •  Bundled items at discounted rates
  •  Items you have already assembled
  •  Items marked “Non-Returnable”
  •  Open box Items


How to return a product:
Contact Coops & Feathers Customer Service Department at 714-274-9197 or customercare@coopsandfeathers.com


You will receive a return authorization (RA) number to apply to the outside of the package.


All returns need to ship to:
Coops & Feathers
RA # ____________
1500 S. Hellman Ave.
Ontario, CA 91761

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