Terms & Conditions

Legal Information

Legal information regarding the RS1Innovation, Inc.

By using this website, you assent to the following terms of use. If you do not agree to these terms, please do not use this website.

Scope of Use
RS1Innovation invites you to view, use and download a copy of this web site for your informational, non-commercial use. Using this web site to evaluate whether to enter into or continue a business relationship with RS1Innovation shall not constitute a commercial use for the purposes of this use policy.

No Warranties
All content on this website is provided to you on an “as is available” basis without warranty of any kind either express of implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. RS1Innovation makes no warranty as to the accuracy, completeness, currency, or reliability of any content available through this website. You are responsible for verifying any information before relying on it. Use of the website and the content available on the website is at your sole risk. RS1Innovation makes no representations or warranties that use of the website will be secure, uninterrupted, or error-free. You are responsible for taking all necessary precautions to ensure that content you may obtain from the website is free of viruses.

RS1Innovation makes no representations or warranties on this website with respect to its product or service offerings. Information regarding RS1Innovation’s product or services offerings contained on this website, including but not limited to information regarding features and benefits, technical information, or other similar information contained in documentation available on or from this website shall not be incorporated or integrated into any RS1Innovation warranty or contractual right, privilege, or obligations otherwise provided pursuant to the terms of a valid commercial agreement with RS1Innovation. RS1Innovation may make changes to these materials, or to the products described therein, at any time without notice. RS1Innovation makes no commitment to update these materials.

Limitation of Liability
RS1Innovation specifically disclaims any liability, whether based in contract, tort, strict liability, or otherwise, for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the website, even if RS1Innovation has been advised of the possibility of such damages, including but not limited to reliance by any party on any content obtained through the use of this website whether caused in whole or in part by negligence, acts of God, telecommunications failure, theft or destruction of or unauthorized access to the website, or related information or programs.

Trademarks and Copyrights
Innovation Pet®, Coops & Feathers®, Houses & Paws™, Homes & Quackers™, Hutches & Cottontails™, Kitty Connection®, Coop Flakes™, DuraDogBall™, Kit Cat™ are trademarks and service marks of RS1Innovation, Inc. Unauthorized use of any RS1Innovation, Inc. trademark, service mark or logo is prohibited. Other trademarks, trade names, and service marks appearing on this website are the property of their respective owners.

The materials on this web site are copyrighted and protected by worldwide copyright laws and treaty provisions. Any unauthorized use of these materials may violate copyright, trademark and other laws. Materials on this web site may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way without RS1Innovation's prior written permission. Except as expressly provided herein, RS1Innovation, Inc. does not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information.

E-mail
Note: email submissions over the Internet may not be secure. Please consider this fact before emailing any personal or confidential information.

Links
This web site may contain links to web sites operated by other parties. The linked sites are not under the control of RS1Innovation, and RS1Innovation is not responsible for the content available on any other Internet sites linked to RS1Innovation's website. Such links do not imply RS1Innovation's endorsement of material on any other site and RS1Innovation disclaims all liability with regard to your access of such linked web sites. RS1Innovation is providing these links to other Internet sites as a convenience to users, and access to any other Internet sites linked to this web site is at your own risk.

Unless otherwise set forth in a written agreement between you and RS1Innovation, you must adhere to RS1Innovation's linking policy as follows: (i) any links to RS1Innovation's site must be a text-only link clearly marked "RS1Innovation web site," (ii) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with RS1Innovation's names and trademarks, (iii) the link must "point" to the URL http://www.coopsandfeathers.com and not to other web pages within RS1Innovation's web site, (iv) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with RS1Innovation, (v) when selected by a user, the link must either spawn a new independent window or overtake the parent or topmost frame to display the RS1Innovation website full-screen and not within a "frame" on the linking web site, and (vi) RS1Innovation reserves the right to revoke its consent to the link at any time and in its sole discretion.

RS1Innovation, Inc.'s Policy on Information Collection & Use
This web site may contain links to web sites operated by other parties. The linked sites are not under the control of RS1Innovation, and RS1Innovation is not responsible for the content available on any other Internet sites linked to RS1Innovation's website. Such links do not imply RS1Innovation's endorsement of material on any other site and RS1Innovation disclaims all liability with regard to your access of such linked web sites. RS1Innovation is providing these links to other Internet sites as a convenience to users, and access to any other Internet sites linked to this web site is at your own risk.

Contact Requests
In order to submit contact requests into RS1Innovation's Web site, you must provide certain personal information, including name, email, company affiliation, and phone number. We use this information to contact you about your order,  request or inquiry.

Uses of Information
We collect, store, and process your contact information on servers that we maintain in the United States in order to:

(i) identify you when you visit our Web site or request information or services from us;

(ii) respond to inquiries, ship orders and requests for information that you submit through the site;

(iii) improve our services and our website.

(iv) send you marketing information, promotions, product sales information, newsletters, new product announcements, industry news

Sharing of Information
Except as described below, RS1Innovation will not share your personal information with third parties. We may occasionally provide your contact information to third parties who provide services to us, although we will only do so on the condition that they also protect the confidentiality of your information. We may also disclose your personal information if required to do so by law or if we believe that it is necessary to protect the rights, property or personal safety of RS1Innovation or its employees or customers.

Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, and improve site performance.

Forward Looking Statements
This website contains certain forward-looking statements based on current expectations, forecasts and assumptions that involve risks and uncertainties. These statements are based on information available to RS1Innovation as of the date hereof; and RS1Innovation's actual results could differ materially from those stated or implied, due to risks and uncertainties associated with its business, which include the risk factors disclosed in its reports filed with the Securities and Exchange Commission. Forward-looking statements include statements regarding RS1Innovation's expectations, beliefs, intentions or strategies regarding the future and can be identified by forward-looking words such as "anticipate," "coming soon", "available for shipping (date)", "believe," "could," "estimate," "expect," "intend," "may," "should," "will," and "would" or similar words. RS1Innovation assumes no obligation to update the information, whether as a result of new information, future events or otherwise.

Applicable Laws
This site is controlled by RS1Innovation, Inc. from its offices within the United States of America. RS1Innovation makes no representation that the materials contained on this web site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials contained on this web site in violation of U.S. export laws and regulations. Any claim relating to this web site and the materials contained hereon shall be governed by the internal substantive laws of the State of California.

Privacy Policy
RS1Innovation, Inc. ("RS1Innovation") recognizes the need for appropriate management of Personal Data (as defined below) you share with us. We have established this Privacy Policy so that you are informed about how we treat Personal Data as well as all other information that you provide to us in the course of using this website. Please be sure to read this entire Privacy Policy before using or submitting any data to this website. This Privacy Policy applies only to the use and collection of data collected by this website and does not apply to any other data collected by RS1Innovation, online or offline. By accessing or using this site, you consent to the terms and policies outlined below. RS1Innovation reserves the right to alter, update, or change this Privacy Policy at any time, and such modifications will be posted on this page. Your continued use of this site following the posting of changes indicates your full acceptance of those changes.


As used in this Privacy Policy:

"Cookies" refers to small pieces of information that are stored by your web browser on your computer's hard drive. Cookies can be used to remember certain information about you in order to customize the information you see during visits to a website and/or to collect information about your visit;

"Personal Data" refers to your personal information such as but not limited to your name, mailing address, e-mail address, telephone number, Internet Protocol (“IP”) address, resumé, etc., that can be used to identify you; and

"Third Parties" refers to RS1Innovation affiliated companies, third party vendors who support RS1Innovation in the frame of its business activities, and other companies with which RS1Innovation does business.

Registration. Should you choose to register with us, you may need to complete certain fields (some being required, others optional), and/or to choose a user name and password. If you choose to withhold any Personal Data, which is required by us, it will not be possible for you to register with us and/or to obtain a response from us to your query.

RS1Innovation maintains full discretion, consistent with applicable U.S. law, regarding the use of Personal Data, or other information, which is registered by you with us.

Employment Applications. If you post your Personal Data as a job applicant, your Personal Data will be used for:

(a) recruitment, staffing and employment purposes;

(b) reference and profile matching purposes with a view to staff job vacancies;

(c) informing you of future job opportunities.

Should your application be successful, your data shall be processed for and included in your employment file. RS1Innovation maintains the right to keep or use your employment data in any way consistent with applicable U.S. law.

Third Party Access. RS1Innovation may pass your Personal Data to Third Parties who may be located in countries offering a lower level of protection. RS1Innovation may disclose your Personal Data at its sole discretion, including but not limited to situations where such disclosure is required by applicable laws, court orders, or government regulation.

Updating Information. It is your responsibility to update your Personal Data held in RS1Innovation's system.

Cookies. RS1Innovation uses Cookies that collect the first level domain name of the visitors to its website, your IP address, date and time of access, duration of your visit, type of web browser used and other meta-data. This is logged automatically by the web server. This information is used to monitor the persons and organizations using the website and to determine other websites that link to or from RS1Innovation’s website. RS1Innovation reserves the right to use the data it collects on use of its website in any manner consistent with applicable U.S. law.

Affiliate Entities. We may provide your Personal Data that we collect and the data generated by cookies to a parent, subsidiary or affiliate entity within the RS1Innovation corporate family, partner entities, and the vendors and service agencies that we may engage to assist us.

IP Address. In addition to using the IP address of your computer to maintain communications with you as you move about RS1Innovation’s site, we also may use your IP address to personalize content provided on the Web site or to track and categorize the users of our site. We may retain your IP address and we may retain it together with other Personal Data. RS1Innovation reserves the right to use the data it collects on use of its website in any manner consistent with applicable U.S. law.

Posted Material. Any content you post on or enter into RS1Innovation’s website (except for Personal Data entered pursuant to an employment application which is covered by paragraph 2 above) shall become the property of RS1Innovation, and by posting or entering such information on RS1Innovation's website you thereby grant RS1Innovation a world-wide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display any such content.

Contact Information. If you have questions or concerns about the collection or use of your Personal Data or other information by RS1Innovation’s website, you should contact info@coopsandfeathers.com .

General
RS1Innovation may revise these Legal terms at any time by updating this posting. You should visit this page from time to time to review the then-current Legal terms because they are binding on you. Certain provisions of these Legal terms may be superseded by expressly designated legal notices or terms located on particular pages on this web site.

Terms of Service

OVERVIEW
This website is operated by Innovation Pet. Throughout the site, the terms “we”, “us” and “our” refer to Innovation Pet. Innovation Pet offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Innovation Pet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Innovation Pet and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of PO Box 9251 Cedarpines Park California US 92322.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at CustomerCare@innovationpet.com.

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